How It Works

Feed your family with the highest quality fresh meat and produce at an affordable price and have it home delivered. Sound too good to be true?

At Thomas Farms we understand how important family time is and how busy life can get. That is why we have taken the hassle out of your weekly fresh meat purchase so you can enjoy more time with the important people in your life and less time worrying about what is in your fridge.

With the highest quality meat at affordable prices right at your fingertips, you will find something even for the fussiest eater in your family.  


FAQs

About the products


Are your products Halal? What type of Halal?

All of our products are certified Zabihah Halal! Contact us for more information on our Halal products.

Are your products grass-fed and grass-finished?

They are! Our beef and lamb are both grass-fed and grass-finished for the duration of their lives.

Where is your beef and lamb from?

Our beef and lamb are both from Southern Australia – we believe that a premium environment provides premium meat!

About Shipping and Ordering


How long does my order take to process and ship?

When you confirm your order, it will take 2 business days from purchase to process and ship if order is placed before 12:00pm EST.

Who ships and delivers my order?

All orders are being shipped and delivered by UPS.

Can I get contactless delivery?

Absolutely! You do not need to be at your front door to accept the purchase. You will be sent a notification via UPS once your order is delivered.

How do I track my order?

Once you log into your account, you can find your tracking number there. You will also receive a tracking number via email.

How do I report an issue with my order?

Send us an email at service@thomasfarms.com with your order number, and we will happily assist!

Does my order stay cold in transit?

Your order is packed with dry ice and has been tested to stay frozen from our facility to your front porch.

What types of payment do you accept?

We accept all major credit cards and PayPal.